Thank you for visiting www.glitzyclothing.com. To ensure a positive shopping experience, we provide clear and user-friendly return instructions. Please read the following policy carefully before requesting a return.
- Return Conditions
1.1 Returnable Items
If the received item does not match your order, is defective, or you are not satisfied, you can apply for a return within the specified period.
1.2 Item Condition Requirements
Returned items must be undamaged and not affect resale; accompanying accessories and packaging (if any) must be returned together.
- Return Deadline
2.1 Application Time
You can submit a return request within 30 days of receiving the item.
2.2 Processing Time
Return requests are typically reviewed within 2–4 business days, and you will be notified of the next steps.
- Return Process
3.1 Submit an Application
Please submit the reason for return and order information through the Contact Us page or email.
3.2 Returning Goods
After receiving the return instructions, please return the goods to the designated address. It is recommended to keep the shipping receipt after sending.
3.3 Acceptance and Refund
We will complete the acceptance and initiate the refund process within 3–7 business days after receiving the returned goods.
- Refund Instructions
4.1 Refund Method
The refund will be returned to the original payment method you used.
4.2 Arrival Time
The arrival time varies depending on the bank or payment channel, and usually takes 3–10 business days.
- Non-Returnable Items
5.1 Exceeding the Deadline
Goods that have exceeded the specified return period cannot be returned.
5.2 Irreversible Damage
Problems caused by use, washing, or human error are not eligible for return.
- Return Shipping Costs
For returns due to quality issues or incorrect shipment, we will bear the shipping costs; for returns for other reasons, you will bear the shipping costs. - Contact Us
For returns or any questions, please contact us:
Email: [email protected]
Phone: (339) 365-7258