- Order Information
1.1 How to Place an Order?
At www.glitzyclothing.com
Select your items, add them to your cart, and complete checkout to successfully place your order.
1.2 Order Modification or Cancellation
To modify or cancel your order, please contact us as soon as possible via email or phone. We can make adjustments as much as possible before the order is processed.
- Payment Information
2.1 Which Payment Methods Are Supported?
We support the main payment methods offered on our website. Please select the appropriate payment method on the checkout page.
2.2 What if Payment Fails?
If payment fails, please check your account balance, payment information, or change your payment method. If you still have problems, please contact customer service.
- Shipping and Logistics
3.1 How Long Does Shipping Take?
Orders are usually processed and shipped within 1–3 business days. Please refer to the shipping policy for details.
3.2 How to Track My Order?
After your order is shipped, we will send you an email containing a tracking number. You can track your order through the logistics provider’s website or the link provided in the email.
3.3 What if it’s lost or delayed?
If your package is lost or there is a shipping delay, please contact us immediately. We will assist in verifying and handling the issue.
- Returns and Exchanges
4.1 Can I return it?
If the product does not match the order or has quality issues, you can submit a return request within 30 days. Please refer to our return policy for details.
4.2 How long does it take to process a return?
After receiving the returned goods, we will complete the acceptance process and initiate the refund process within 3–7 business days.
- Product Information
5.1 Is the product description consistent with the actual product?
We strive to ensure the description is accurate, but due to differences in display devices or shooting environments, the actual product may vary slightly.
5.2 Product Inventory Updates
Inventory quantities are updated in real time, but temporary stock shortages may still occur during peak periods.
- Customer Service
6.1 How do I contact customer service?
Please contact us through the following methods:
Email: [email protected]
Phone: (339) 365-7258
6.2 Response Time We will usually respond to your inquiry within 24–48 hours.